ShopAssist connects to your Shopify store and instantly replies to questions about orders, shipping, returns, and stock — 24 hours a day, every day.
No credit card needed. Free plan available.
Shopify store owners spend hours every week answering support questions that never change. ShopAssist handles every one of them automatically.
"Where is my order? When does it arrive?"
The most common customer question"Is this in stock in my size or color?"
Stops purchases before they happen"What is your return and refund policy?"
Asked every single day"Do you ship to my country? How long?"
Always the exact same answerNo developers. No complicated setup. Connect your store and ShopAssist does the rest.
One click to authorize ShopAssist. It reads your orders, inventory, and policies directly from your store in real time.
Paste one small snippet into your Shopify theme, or share a direct link with customers. No developer needed.
ShopAssist replies using your actual store data — real order numbers, real stock levels, your real policies. Around the clock.
ShopAssist pulls live data from your store so every answer is accurate and current, not guessed.
Real-time order status pulled from your actual Shopify data, not a generic response.
Checks your live inventory before answering so customers never get inaccurate info.
Answers based on your store's return policy, consistently, every time someone asks.
Shipping times, costs, and destinations from your actual store settings.
Answers customers on weekends, holidays, and at 3am without any effort from you.
Customers get a reply in seconds. No waiting, no follow-up emails, no frustration.
No commitment, no credit card needed to get started. Be among the first Shopify merchants automating their support.
Join the first Shopify merchants running 24/7 automated support with ShopAssist. Free to start today.
Connect your store free